1. Try Laughter…Just for the Health of It!
  2. My Life’s Out of Balance…and It’s Worse Than My Checkbook!
  3. Get Serious…About Humor: Enhancing Your Presentation With Energy and Humor
  4. Taking the Cuss Out of Customer Service … Improve Your Bottom Line
  5. Reframe-Refocus
Motivate Your Front Line - Improve The Bottom Line

"Minds are like parachutes, they work best when open!"…Lord Thomas Dewar

Take a hard look at your organization's communication channels…are they working for or against your efforts?

Are you listening to the praise but only hearing the problems?

Most good ideas end up in the cesspool of procrastination. Are you swimming around daily decisions? Lack of feedback guarantees your channels of communication will shut down from bottom to top.

Move your people from a mediocre level to a quality performance level. It begins at the TOP. Is poor morale the result of your efforts? YOU can be more or less… project your strengths, sheath your weaknesses.

Learn how to empower rather than imprison your employees' initiatives. Be part of the solution, not the problem.

Increased Optimism = Increased Productivity